About Craig
As a Service Consultant with over 23 years of experience, I am passionate about providing exceptional customer service at Chevrolet of Wayzata. I believe in going to great lengths to ensure our customers feel valued and taken care of, which is why many of them have come to know me by name. I am an easy-going team player who enjoys interacting with customers and getting to know their needs. My commitment to customer satisfaction is evident in my dedication to consulting, working closely with customers to find the best solutions for their automotive needs. Beyond my professional role, I am an avid enthusiast of music, sports, and outdoor activities such as hiking, biking, and fishing. I also enjoy traveling, having visited destinations like Nashville ,Las Vegas and Denver. These passions and hobbies contribute to my well-rounded nature and ability to connect with people from all walks of life. My dedication to my work has been recognized with the Employee of the Month award in November 2019. I am continuously training and up to date with GM certifications to provide the best possible service to our customers. I look forward to continuing my journey at Chevrolet of Wayzata, where I can continue to make a positive impact on our clientele.
Customer rating
4.8 / 5 based on 699 ratings (377 written reviews)
Recent reviews
Very satisfied, polite and friendly service.
— Keith V. ,
Craig is wonderful in everyway.... his personel skills working with people and ansering all questions is outstanding. If he can't give answers to some questions, he will always find out for you.
— Karen S. ,
Good
— Ron U. ,
Good. A little disappointed that no one can ever see that we have the best warranty that we could buy when we purchased this truck! Wondering if something should have been fixed over the years with this warranty! Not Craig's fault, of course!
— Dennis D. ,
Very professional and knowledgeable.
— Robert W. ,
Craig did a great job. Answered all my questions.
— David O. ,
Great. When I forgot to obtain a copy of the work receipt, he promptly emailed a copy to me.
— Glenn B. ,
Craig is always friendly, efficient and gets things done on time. He recommend service but never puts a ton of pressure on to get it done immediately. Unless of course it is imperative!
— Cheryl O. ,
Excellent. Friendly. Efficient. Respectful. Gave me a clear estimate of costs and the amount of time to complete the job. He is a true asset to the Wayzata Chevrolet team.
— Michael V. ,
Craig was actually great to work with. Very kind and professional. I would give HIM a rating of 9 out of 10. I would give my OVERALL experience at your dealership a 5 at best. When I called to schedule my appointment, I was told that there would be a shuttle. My appointment was on a Saturday, there was no shuttle so I had to spend $30 on an Uber ride home. My repairs took four full days to repair instead of one or two (I admit that I didn't remember I had a recall notice until I came into the shop, but I was told it would only add a few hours). My shuttle when it was finished was 30 minutes late and I missed an important work call. Again, Craig was great but I won't be coming back to this repair shop.
— Angie V. ,